Support Options and InformationPlease understand that there are two separate entities. www.Foundryvtt.com which provides the software and www.foundryserver.com which provides hosting for the software. Please do your best to direct your support questions to the correct location. If you have launched the game server and are having troubles in the software then you most likely will have to contact FoundryVtt for support via the following options:
- The contact form on the official website: https://foundryvtt.com/contact-us/
- The official Discord community: https://discordapp.com/invite/DDBZUDf
- The official issue tracker on GitLab: https://gitlab.com/foundrynet/foundryvtt/-/issues
- Open a Ticket
- Find us on Discord
There is an official Discord channel that someone is usually monitoring. If you see Dax, then ping him and he will try to help.
- Read the FAQ
The FAQ does have some information that can help.
- Watch the Videos
The videos page does have good information on how to navigate the site.