Our credit card provider is
Stripe.com. Stripe is a
tier-1
credit card payment system. They provide service to some of the largest eCommerce websites on the globe.
Their accuracy and security are next to none. Their checkout process that we use, ensures that we never
see
or store customer's credit card information. Even as a vendor we are not able to look up the credit card
numbers of our customers. The only identifying information that we are able to see is the last 4 digits
and
the type of card.
Being a Canadian company we are limited to the different payment options we
can offer. The Canadian banking institutions do not have as many international agreements as the
Americans
so this limits our different payment options. At this point (and it is always changing) we can accept
Visa,
Master Card, and AMEX. We can also accept prepaid Visa cards that can be purchased at your local stores.
When asked for "Name on the card" simply use your own name when using a prepaid card. Another
potential option is the service provided by
privacy.com.
They offer virtual Visa cards.
When doing international transactions your credit card issuer
(your local bank) may charge you a service fee. To date we have seen service fees no more than .18 cents
per
transaction. This is a service fee that your bank is charging. This has nothing to do with us or our
credit
card provider. If you are wanting to know more about this please contact your local bank.
To
find our charge on your credit card statement look for "Foundryserver.com" on your statement.
We
bill in US currency and your bank will make the conversion to your local currency at the time of posting
the
charge to your account. This rate of conversion is not set by us and can fluctuate over
time.
We
do not offer a PayPal option at this time. It is an impossible company to deal with no customer support
and
terrible documentation.
We do not have an annual plan. I feel that an annual plan just locks
people in and makes it harder for people to commit. Month to month allows for greater flexibility.
Because
we are month to month and pay more in service fees we do not offer any kind of refund for partial
months.
The trial period is enough time to adequately evaluate our service, free of charge.